Our conversation covers how to host great user events that drive intimacy with your customers (she started Inbound) as well as some indicators of when exactly your business is at the point to host a customer event. We’ll also help you think about how to measure marketing success and create an inter-channel connectivity as you grow your brand.
In this episode you’ll learn:
0:00 An introduction with Kirsten
5:00 How to use events to create intimacy with customers (and how we ended up creating Inbound)
12:10 When your business should start hosting events for customers
26:20 How to coordinate your marketing and sales efforts
33:53 Where sales and marketing commonly break down
40:59 The Salty Six
Scale or Die, Season 2
#ScaleOrDie
Episode 10 — Kirsten Newbold-Knipp / Convey
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