Transit agencies put a lot of time and effort into making transit reliable. However, many of them have a blind spot when it comes to vehicle operators. Agencies often lack operator data that measures how operators are driving their routes. But why is that data important? And more importantly, how can you use it to improve reliability at your agency? In this live session, the folks at Honolulu’s TheBus share how they’ve used Swiftly to gain insight into every operator at their agency. They discuss Operator Reports, Swiftly’s latest module, and detail how it has helped them improve service.
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